FAQs Archive - Polka Dot Events

Q: Do you adhere to Government’s Public Health advice regarding Covid 19?

Your safety and the safety of our staff is paramount so we will be following all HSE recommended Health & Safety Guidelines in order to keep you all safe and comfortable at all times. What a strange time we’re all living through, we’re all in unprecedented territory here and trying to figure out how to navigate this new temporary reality. One thing that’s undeniable is that we are all in this together. We’re all getting our information at the same time and we’re working to make sure we can accommodate all events that need to reschedule. Take care of each other, remember to keep up the social distancing and keep washing those hands.

Q: Do I need to pay a deposit?

A non refundable booking fee of €100 per item is required. This will secure the products that you have chosen for your special event. Booking fees for Event Services will vary as dependant on event requirements.

Q: I like what I see. How do I contact you?

Thank you!! We look forward to working with you!! Complete our Contact Form online and we will reply to your request within 24hrs. Alternately feel free to Call, WhatsApp, Email or get in touch through social media. We will then organise an initial follow up call to discuss all your requirements and next steps. A non refundable booking deposit of €100 per item is required. This will secure the products that you have chosen for your special event. Booking fees for Event Services will vary as dependant on event requirements.

Q: What if Rental item gets dirty, damaged or is lost at my event?

Accidents happen! A cleaning or replacement fee will apply. Cleaning and replacement fees vary by item. Full details will be provided to you by email post booking request.

Q: How can I pay for my rental items and/or services?

We accept payment by bank transfer and by credit card or debit card either over the telephone or in person. Please mail sinead@polkadotevents.ie or call us for more information. We issue written confirmation when the funds reach our account and a receipt at the end of the month. Final balance is due for payment two weeks before your Big Day or Event. Full payment details will be sent to you via email.

Q: What sort of weddings do you cater for?

We specialise in Wedding Ceremony Decor (Civil and Church) & Wedding Venue Styling services. Polka Dot Events plan the wedding YOU want. Weddings are about two peoples’ love and ongoing commitment to each other and that is ALL that matters.

Q: Do you only cater for Weddings?

No. Polka Dot Events specialise in Wedding Ceremony Decor & Wedding Venue Styling services but also offer extensive Event Styling, Corporate Event and Private Party services. Are you planning a Birthday, Christening, Communion, Confirmation, Baby Shower, Engagement, Children’s Party, Debs, Graduation or Corporate Event? Well you have come to the right place! Polka Dot Event Rentals specialise in decor & styling for all types of parties and celebrations.

Q: I am having an Event/Party next week. Can you help me out?

Yes. We will endeavour to do all we can to facilitate last minute requests dependent on availability. If we can, we will! Payment in full would be required on booking confirmation.

Q: You deliver but do you set up and take away all items as well?

Absolutely. Our delivery includes set up and collection of all your rental items.

Q: Who will deliver and collect items?

We use our own delivery vehicles and staff for transporting all items. This is a bespoke tailored service and (where possible) we are able to provide timed deliveries, set ups, de rigs and collections.